朱惠玲老師的學術著作
姓名:朱惠玲
職稱:
餐旅系副教授
分機號碼:
#37706
期刊論文
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朱惠玲、許書銘、黃開義(2016.06)。日月潭地區業者發展綠色民宿態度與行為意圖調查。東海學報,56,61-76。
朱惠玲、黃其琨(2012.10)。以計畫行為理論探討外籍學生品嚐台灣小吃之行為態度與行為意圖。東海學報,53,89-106。
Kay H,Melissa A. Baker, Suzanne K. Murrmann (2012.05). When we are on stage we smile: The effects of emotional labor on employee work outcomes.. International Journal of Hospitality Management, 31, 906-915.
朱惠玲,陳政憲,李思蓉,林亮帆,宋雅婷,曾婉芸,游莉君(2009.10)。形象商圈管理委員會經營績效評估架構研究-以台中美術園道商圈為例。東海學報,50,137-161。
Chu, K. H. (2008.08). The effects of service orientation on emotional labor. Asian Journal of Tourism and Hospitality Research, 2(2), 56-61.
研討會論文
39筆資料 more...
朱惠玲*(2019.08)。餐旅人員服務力up up~ 以Goffman劇場理論融入工作設計提升餐旅基層人員服務力。論文發表於107年民生學門計畫成果交流會,靜宜大學:教育部。
Alice Chang (2018.05). The influence of service orientation on counterproductive work behavior: Through the mediating effect of emotional labor. Paper presented at The 17th Asia Pacific Forum for Graduate Student Research in Tourism, 夏威夷,美國: University of Hawaii.
Kay H. Chu(朱惠玲)* , Yijing Chen (2018.06). Relationship between empowerment and job satisfaction- from the perspective of first-line employee in Taiwan restaurant. Paper presented at 8th Advances in Hospitality and Tourism Marketing and Management conference, Bangkok,Thailand at Emerald Hotel: Washington State University, University of Thai Chamber of Commerce and Chiang Mai University..
Kay H. Chu(朱惠玲)* , Chi-Yu Lin (2018.06). THE LEADERSHIP IN THE KITCHEN:AUTHORITARIAN LEADERSHIP, MENTORING, WORKING STRESS AND WORKPLACE BULLY. Paper presented at 8th Advances in Hospitality and Tourism Marketing and Management (AHTMM) conference, Bangkok, Thailand at Emerald Hotel: Washington State University, University of Thai Chamber of Commerce and Chiang Mai University..
Dai-Rong Li, Yi-Chen Chen,Yi-Syuan Luo, and Kay H. Chu* (2017.05). Customer complaints: rational or irrational? The influence of customer complaints on employee negative emotions. Paper presented at International Conference on Hospitality, Tourism and Leisure2017, 台北景文科技大學: 景文科技大學.
專書

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專書部份章節
李思賢、朱惠玲(2013.09)。外籍人士對於臺灣小吃體驗意象與飲食障礙之研究。載於林開忠(主編),滋味的流轉-遷徒與地域飲食文化的形成(267-298頁)。10434台北市建國北路二段145號B1:財團法人中華飲食文化基金會。(ISBN:9789866325151)
藝術設計創作及展演

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策劃工作

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專利

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技術轉移

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技術報告

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